We respect your privacy. Here's how we do it.
If you're a customer of Well-Shod.com - or you're thinking about buying from us - we think you deserve to know what kind of personal information we will get from you, and what we'll do with it, once we've got it. Because we suspect you don't care for a lot of dry, legalese, we'll try and keep this as straightforward and easy to understand as possible.
Like everybody else online, we're subject to federal and state privacy laws regarding the collection and exchange of your information. But we believe that it's not enough to simply follow the rules. In order to build a relationship based on trust, you need to know you can trust us with your personal information, and know that we won't be abusing that trust. Ever.
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
As you might expect, if you are doing business with us online, we have to have your email address, name, and other contact information. Rest assured we will NEVER sell your contact data to anyone, for any reason. If you receive an email from us, it will be because we sent it to you. If you don't want to receive email from us, send us an email to opt-out, and we will take your email off our list, so you won't receive any further unsolicited communication from us. It's that simple.
We know that you have other choices when it comes to purchasing farrier supplies. We appreciate you and your business, and we want to do everything we can to insure that we build a lasting relationship with you. If at any time, you feel as though we're not living up to that goal, we ask that you contact us immediately.
We appreciate your business.